MANAGING FOR GOOD PERFORMANCE

Managing for Good Performance
delivery Delivery:
Face to face or Virtual
duration Duration:
Full Day
participants Maximum Participants:
12
recommended Recommended for:
New or current supervisors and managers
qualified Fully Pre-qualified on:
buy.nsw Supplier Hub, VendorPanel and AusTender

Build confidence in how to address unsatisfactory performance and workplace behaviour

Designed for new or current supervisors and managers who want to build their confidence in dealing with the day-to-day supervision of staff and learn how to address unsatisfactory performance and behaviour issues.

  • WORKSHOP CONTENT

Through a range of practical activities and case studies, this workshop includes information and discussion around providing objective feedback under a performance development process, managing difficult conversations and addressing unsatisfactory performance and/or behaviour.
The content incorporates the principles of the Public Service Commission “Performance Development Framework”.

  • LEARNING OUTCOMES

Upon completion of this workshop, participants will be able to:

  • Gain confidence in managing both new and long-term employees
  • Understand the benefits of using a Performance Cycle
  • Identify organisational factors to consider when managing employee performance
  • Address day-to-day and minor workplace issues
  • Understand principles of feedback workplace counselling techniques
  • Manage difficult conversations positively and productively
  • Through the exploration of case studies – explore converting the learning into practice
  • ENSURE YOUR ORGANISATION THRIVES

Effective management of day to day issues and challenges will create a more productive workplace for all team members.

  • NSW CAPABILITY FRAMEWORK ALIGNMENT

  • Personal Attributes
  • Relationships
  • Results
  • People Management
  • RELATED WORKSHOPS ALSO AVAILABLE:

  • Conducting Difficult Conversations
  • Effective Communication: Understanding Self and Others
  • Leadership Development

Very informative and addressed real life situations and how to deal with them. Clear and concise, the experience of the trainer was evident.

RMS

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