Writing Job



  Interview Skills

    (NSW Capability Framework)



This program focuses on providing you with the knowledge and skills required to prepare a winning job application for a role within the NSW Public Sector.  Through interactive learning and practical techniques, this workshop provides strategies to confidently present information about your skills and experience in a written application and at interview for maximum impact.

The workshop is suitable for a range of participants - experienced applicants who want to fine-tune their application, anxious applicants needing a confidence boost, or first-time applicants who are unsure how to start the process.

Learning outcomes

  • Understand the different recruitment and selection requirements that may need to be met for different Government Agencies 
  • Learn how to critically examine the job advertisement and understand requirements
  • Understand the NSW Public Sector Capability Framework and its role in recruitment and selection processes
  • Write a job application – including the various elements that may be required including cover letter, resume and responses to capability questions using the STARR technique
  • Techniques to improve your presentation and personal power at the interview
  • Understanding the different types of assessment processes

Course Content

  •  Principles of merit selection, overview of capability framework and role description
  •  Step by step process in constructing your draft application
  •  The ‘STARR’ technique 
  • Strategies to overcome interview nerves
  • Resume writing and achievements
  • Assessment processes
  • Preparing for the interview and gaining confidence



Key Details

Duration: Full day

All job applicants, from first-time applicants to experienced applicants looking to fine-tune or just needing a confidence boost.

Maximum Participants: 15



Capability Framework Alignment

Personal Attributes1






“Proved very useful in reaffirming the things I already knew, but also suggested several new ideas. Discussion about the Capability Framework proved very useful as this is new to me.” 
Historic Houses Trust


Specialist trainers in:

Writing Job Applications & Interview Skills

Merit Assessment


Communication Skills

Customer Service



For more information contact us on 02 9844 2966 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Terms and Conditions and Privacy Policy

© 2020 Training and Coaching Solutions. Website by Webilicious®