Running

  Effective

  Meetings

 

Learn how to gain the most from every type of meeting you chair or attend. This course focuses on the key communication skills required for the participants to develop into a well-prepared meeting chairperson in addition to being fully aware and active participant.

Learning outcomes and course content

  • Characteristics of a successful meeting and the contributing causes of ineffective meetings
  • Your role as meeting leader
  • Preparation and organisation prior to the meeting – Writing an effective agenda, invitations, who should attend
  • Opening with impact
  • Organisation during the meeting—how to chair, establishing rules, keeping attendees on track with the agenda and conversations
  • Communication —one person speaking at a time, showing respect, listening skills
  • Managing different styles of meeting participants- quiet and talkative people
  • Managing dysfunctional behaviour in a meeting
  • Reading body language
  • Execution, close & follow up
  • Virtual meetings – managing conference call meetings or video link meeting.
  • Time management skills – starting and ending on time, agenda items having relevant time assigned to them
  • Conclusion at a meeting – agree on action plans, who is doing what, positive close
  • Follow up after the meeting


Key Details

Duration: Half day

Recommended audience:
This workshop is applicable to anyone who has to plan and chair internal and external meetings

Maximum Participants: 15


Capability Framework Alignment

Personal Attributes1


 

Relationships1

 Results People Management1 

 

“The training was professionally delivered, relaxed, informative and the presenter was willing to discuss issues indepth. Very valuable” 

 

 


Specialist trainers in:

Writing Job Applications & Interview Skills

Merit Assessment

Leadership

Communication Skills

Customer Service

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