Interview Skills



This comprehensive workshop focuses on providing you with the knowledge and skills required to prepare successfully for a job interview within the NSW Public Sector.

Through interactive learning and easy to follow practical techniques, this workshop teaches you sound strategies to confidently present information about your skills and experience at interview for maximum impact.

Learning outcomes and course content

  • Understand the different recruitment and selection requirements that may need to be met for different Government agencies, including the recent changes to policy regarding Recruitment Pools;
  • Know how to critically examine the job advertisement and understand Agency requirements;
  • Understand the NSW Public Sector Capability Framework (or Selection Criteria protocols if applicable) and its role in recruitment and selection processes
  • Prepare for interview questions using the STARR technique;
  • Techniques to improve your presentation and personal power at interview;
  • Strategies to manage nerves
  • Skills practice - including answering questions in front of a panel with constructive feedback provided in a friendly, supported environment



Key Details

Duration: Full day for up to 10 participants or half day for up to 5 participants

Maximum Participants: 10



Capability Framework Alignment

Personal Attributes1



 Results   People Management1 




 “Overcoming nerves and practicing with a group was extremely valuable.  The trainer provided great feedback and tips on personal presentation and how to address questions.”


Specialist trainers in:

Writing Job Applications & Interview Skills

Merit Assessment


Communication Skills

Customer Service



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